Business Analyst, RBS

DESCRIPTION: Do you want to be part of the team that ensures Amazon keeps its Customer Experience promise across millions of customers worldwide? Does the challenge of driving decisions in a dynamic environment excite you? Do you love solving complex business problems? Are you seeking an environment where you can drive innovation? Are you a passionate self-starter? If the answer to the above questions is a resounding “YES”, read on!<br>The Retail Business Services team is seeking people with passion of solving complex business problem through analytical platform.<br>- You eye to uncover trends to go beyond the obvious, identify the “whys”<br>- You are comfortable dealing with ambiguity, asking questions and taking up challenges<br>- You deal with multiple teams; understand newer areas of business with ease<br>- You are comfortable owning multiple projects and driving them to closure<br>- You are technically sound in finding and wrangling data you need to bring out the insight<br>- You are comfortable presenting and reporting them effectively to Leaders of Amazon!<br>This person will own the production and delivery of a suite of standard reports, tools regularly used by the organization to make key business decisions. This will involve:<br><br>Key job responsibilities<br>1. Develops and implements new tools to support the business<br>2. Creating, supporting and continuously improving reports and metrics that support the business operations<br>3. Converting data into digestible business intelligence and actionable information using tools like Quicksight/Tableau<br>4. Shaping and delivering key metrics, reports, and indicators by which our business will assess its performance<br>5. Diving deep into large data sets to answer specific business questions using Excel, SQL and other data manipulation languages<br>6. Working directly with business teams to utilize metrics and analysis to determine improvement opportunities BASIC QUALIFICATIONS:

• 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience<br>- Experience defining requirements and using data and metrics to draw business insights<br>- Experience making business recommendations and influencing stakeholders<br>- 3+ years of business analyst, data analyst or similar role experience PREFERRED QUALIFICATIONS:
• 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.