Roame is Google Flights for your credit card points and miles. We search across airlines to find the best flight redemptions to help users maximize their points.
Our mission is to make travel perfect. Roame is a flight search engine using credit card points and miles. We help 1 million travelers redeem their points for dream vacations and save tens of millions.
More than $69 billion worth of points issued every year. We empower travelers maximize the value of their points and miles.
Roame has raised from top investors including Y Combinator, Goodwater, Accel’s starters fund, and angel investors including the leading figure within points.
We are hiring a Chief of Staff who has an ownership mentality, can wear many hats, and has some interest in points travel. As the Chief of Staff, you will work directly with the CEO on many strategic initiatives across product, sales, marketing, social media, event planning, finance, customer support, and operations.
You’ll be handling multiple cross-functional tasks and are a jack of all trades. No task is above or beneath you - you’ll be involved in making strategic decisions and will also need to be scrappy when necessary (e.g. we’re going to a conference, don’t have a booth, and you have a $1,000 budget).
TL;DR you’ll be the CEO’s 2nd pair of hands and will have a front row seat on building a startup. This is a great role for people who want to eventually become a founder or COO.
Some responsibilities you’ll take on:
You’ll be handed problems that will require talking to customers, researching competition, running experiments, pulling data, etc. You should have the ability to take on ambiguous tasks, do research, come up with proposals, and execute on solutions. Some examples include exploring new GTM channels, setting up data analytics channels, managing partnerships, creating co-marketing materials, and putting together investor pitch decks, etc.
Executing and streamlining internal operations, including regular social media & newsletter engagement, planning team events, helping the founder validate business verticals, customer support, etc.
Managing the product team release cadence w/ the CTO while synchronizing design with customer feedback
You take ownership
You are comfortable working in a fast-paced environment without much guidance. You’re comfortable with a lack of structure (or lots of ambiguity).
You are highly disciplined and are good at execution.
You love to learn and can pick up knowledge quickly.
You are scrappy and can get things done with very little resources. You don’t mind having to do manual data entry in Google Sheets to run basic analysis.
You know it’s easier to pick up the phone and dial or send that email/linkedin message.
You are a clear communicator (verbal and written) and people have told you you’re good with people.
Interest / Passion for travel and all things points & miles.
3 to 6 years experience in investment banking, management consulting, strategy or operations roles, and wanting to break into tech. Investment banking preferred
Willing to work in-person 5 days a week in San Francisco (Potrero Hill)
Join us as we fundamentally change the world of travel and points
Salary Range: $135,000 - $185,000
Equity: 0.25% to 0.75%
Robust health, dental, and vision insurance
Access to Flexible Spending Account (FSA)
Generous 401(k) plan with matching
Access to commuter benefits
Free lunch at office in San Francisco
Company offsites with travel in business class and at 5-star hotels (using points, of course) To apply, please submit your resume and/or LinkedIn and answer the questions below:
Let us know why you are the best person for this role.
Please tell us in one or two sentences about the most impressive thing that you have built or achieved.
Strong work ethic is a significant competitive advantage
As a startup we are trying to change the world and take on many large competitors. If this were easy, everyone would be doing it. Raw hours make a huge difference when facing overwhelming odds. We believe that having a strong work ethic is a competitive advantage, and we expect everyone at Roame to put in their best effort when they’re at work.
Have an idea? Disagree with folks (founders)? Action speaks orders of magnitude louder than words, show us. Speaking up is not for everyone, but building to prove/disprove is. Our job is to delight our customers, anything to make their lives magical is in line with our mission. We got here because lightning struck the same place multiple times, but not without taking the first step. We can’t resist passion especially when it grows greater than ours.
We can rely on each member of the team to get their work done. When we say we'll do something - we get it done without anyone checking in on us. This way, we can establish a culture of trust and not micromanage each other. We are as strong as our weakest link and we aim to help one another to complete our tasks.
We’re a family here, be nice to each other. We follow radical candor to get things done, we are a no-passive-aggressive shop, truth is hard to swallow, doesn’t mean it has to be delivered with malice. Egos are left at home, kindness is how we support each other. We are always improving at this.
We can disagree and commit. Not all of our ideas will be implemented, and sometimes the group will decide to do something one of us disagrees with. Even if we disagree with the decision, we commit to getting it done. It's counterproductive to keep arguing and slow down implementation efforts; better to get it done quickly and see if it actually works instead of speculating otherwise. We are tech stack agnostic, however, we value two things 1. Developer productive 2. Iteration speed. For now, we're on AWS deployed via Codepipeline, using Python + Nextjs
Please submit the following to apply
To apply, please submit your resume and/or LinkedIn
Let us know why you are the best person for this role.
Please tell us in one or two sentences about the most impressive thing that you have built or achieved. Timeline
Interview with CEO
Interview with CTO
Two week work trial or case study
Full-time
$118K–$160K
San Francisco, California
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