Deployment Strategist at HappyRobot

Happyrobot builds AI agents to automate phone calls in the logistics industry.

From simple check calls with truck drivers, to contract price negotiations between enterprises, our AI agents are able to provide and gather information more efficiently than other alternatives.

We believe that voice will become a much more prevalent interface for digital systems, and we're building the tools to make that possible.

**About HappyRobot

**HappyRobot is a platform to build and deploy AI workers that automate communication. [See a demo

](https://www.loom.com/share/031bd86fc6ca4084b11fa8d745e493ed?sid=aa1c06a2-2cb7-4c9a-86d9-acd0f42927ec)OurOur) AI workers connect to any system or data source to handle phone calls, email, messages…

We target the logistics industry which relies heavily on communication to book, check on, & pay for freight. Primarily working with freight brokers, 3PLs, freight forwarders, shippers, warehouses, & other supply chain enterprises and tech startups.

We raised a Series A round from a16z and YC and we’re growing very fast.

We're looking for rockstars with a relentless drive, unstoppable energy, and a true passion for building something great—ready to embrace the challenge, push limits, and thrive in a fast-paced, high-intensity environment.

**Role Overview

**As a Deployment Strategist, your mission is to connect the dots between user needs, data insights, and product capabilities to help our customers unlock value. You’ll dive deep into our customer operations, partner directly with end users and decision-makers, and shape how HappyRobot’s technology is applied to their most critical challenges.

What You’ll Do

• Partnering with customers to understand their workflows, goals, and pain points—often embedding directly with their teams.
• Collaborating with Forward Deployment Engineers to scope, prototype, and deliver solutions powered by HappyRobot’s platform.
• Identifying and interpreting key datasets that drive customer decision-making, and working to integrate them into robust, scalable pipelines.
• Designing and refining user workflows that solve meaningful problems and scale across teams and functions.
• Leading training and onboarding sessions, ensuring new users are set up for success and our tools have lasting impact.
• Presenting findings and strategy to stakeholders at all levels—from frontline operators to executives.
• Driving customer expansion by scoping new use cases and shaping how we grow our footprint within organizations. **What We’re Looking For

**We’re looking for analytical, product-savvy problem solvers who thrive in ambiguity and care deeply about user impact. You might be a great fit if:

• You have a strong intuition for how software can solve real-world problems.

• You're a compelling communicator and can influence technical and non-technical audiences alike.

• You're excited to work shoulder-to-shoulder with customers, from the frontlines to the boardroom.

• You love diving into messy data, complex systems, and open-ended challenges—and delivering clarity and structure. Why join us?

• Opportunity to work at a high-growth AI startup, backed by top investors.

• Fast Growth - Backed by a16z and YC, on track for double-digit ARR.

• Ownership & Autonomy - Take full ownership of projects and ship fast.

• Comprehensive Benefits - Healthcare, dental, vision coverage.

• Top-Tier Compensation - Competitive salary + equity in a high-growth startup.

• Work With the Best - Join a world-class team of engineers and builders. JavaScript, TypeScript, Node.js, Kubernetes, Rust, Python, PyTorch, LLM training & finetuning.