Director, Strategy and Operations at Taktile

Taktile is a technology company building cloud-native software that underpins the financial products of the future. Taktile exists to create value for organizations through smarter and safer decisions at scale. Our goal is to become the world's leading software provider for automated decision-making in the financial services industry and, to date, our software has been used by our customers to power over 15 million credit decisions.

Taktile is based in Berlin and New York City. It was founded by machine learning and data science veterans with extensive experience building and running production ML in financial services. Our team consists of engineers, entrepreneurs, and researchers with a diverse set of backgrounds. Some of us attended top universities such as Harvard, Oxford, and ETH Zurich and some of us have no degree at all. We have accumulated extensive work experience at leading tech companies, startups, and the enterprise software sphere. Our backers include Y Combinator, Index Ventures, firstminute Capital, and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog and UiPath.

Taktile is building the world's leading software platform for running critical and highly-automated decisions. Our customers use our product to catch fraudsters, prevent money laundering, and expand access to credit for small businesses, among many other use cases. Taktile is already making millions of such decisions across the globe every day.

• Taktile is based in New York, London and Berlin. Taktile is based in New York, London and Berlin.

• Taktile was founded by machine learning and data science veterans with extensive experience building and running production ML in financial services. Taktile was founded by machine learning and data science veterans with extensive experience building and running production ML in financial services.

• Our team consists of engineers, entrepreneurs, and researchers with a diverse set of backgrounds. Some of us attended top universities such as Harvard, Oxford, and Stanford and some of us have no degree at all. Our team consists of engineers, entrepreneurs, and researchers with a diverse set of backgrounds. Some of us attended top universities such as Harvard, Oxford, and Stanford and some of us have no degree at all.

• Our team has accumulated extensive work experience at leading tech companies such as Google, Amazon, and Meta, startups, and the enterprise software sphere Our team has accumulated extensive work experience at leading tech companies such as Google, Amazon, and Meta, startups, and the enterprise software sphere

• Our backers include Y Combinator, Index Ventures, Tiger Global, Balderton,and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath. Our backers include Y Combinator, Index Ventures, Tiger Global, Balderton,and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath.

We’re backed by some of the world’s leading investors and show great traction with scale-ups and large enterprises across the financial services and insurance industry. We are looking to build on this success by growing our team, professionalizing our go-to-market, and acquiring more customers.

That’s where you come in.

As we scale, we're looking for a Director of Strategy & Operations to lead critical business initiatives—from new market entry to cross-functional operating models.

This is a high-impact role for someone who thrives in ambiguity, is deeply collaborative, and knows how to turn strategy into scalable execution.

• Lead and operationalize key strategic initiatives, including new market launches, product go-to-market experiments, and organizational growth levers. Lead and operationalize key strategic initiatives, including new market launches, product go-to-market experiments, and organizational growth levers.

• Identify, scope, and drive net-new business opportunities—from hypothesis to implementation. Identify, scope, and drive net-new business opportunities—from hypothesis to implementation.

• Own key business metrics, operating cadences, and cross-functional alignment processes that help us scale responsibly. Own key business metrics, operating cadences, and cross-functional alignment processes that help us scale responsibly.

• Work directly with our CEO and partner with leadership across Product, Sales, Customer Success, and Operations to turn insight into action. Work directly with our CEO and partner with leadership across Product, Sales, Customer Success, and Operations to turn insight into action.

• Help shape our long-term operating model and act as a force multiplier across the leadership team. Help shape our long-term operating model and act as a force multiplier across the leadership team.

• You bring 6–10+ years of experience in fast-paced, strategic roles (e.g. GM, BizOps, Strategy, Consulting, IB, VC-backed startup leadership). You bring 6–10+ years of experience in fast-paced, strategic roles (e.g. GM, BizOps, Strategy, Consulting, IB, VC-backed startup leadership).

• You’re a structured thinker who can frame complex problems and drive decisions across stakeholders. You’re a structured thinker who can frame complex problems and drive decisions across stakeholders.

• You move easily between big-picture strategy and operational detail. You move easily between big-picture strategy and operational detail.

• You’ve led cross-functional initiatives end-to-end, ideally in SaaS or platform businesses. You’ve led cross-functional initiatives end-to-end, ideally in SaaS or platform businesses.

• You’re a clear, concise communicator with high ownership and strong collaborative instincts. You’re a clear, concise communicator with high ownership and strong collaborative instincts.

• Bonus: experience launching new markets, spinning up business lines, or working in regulated industries. Bonus: experience launching new markets, spinning up business lines, or working in regulated industries.

• Join a fast-growing company with product-market fit and global ambition. Join a fast-growing company with product-market fit and global ambition.

• Work on high-stakes, visible projects that shape the future of the business. Work on high-stakes, visible projects that shape the future of the business.

• Partner with a high-caliber, low-ego team that values trust, clarity, and execution. Partner with a high-caliber, low-ego team that values trust, clarity, and execution.

Teck Stack: Python, Figma, React, Kubernetes, Kubeflow, Vega, Docker, AWS/GCP, TensorFlow, FastAPI