Forward Deployed Software Engineer

Salient is an AI workflow automation tool for lenders. We're working with the largest auto lenders in America and are hiring! About the Role We're seeking a Forward Deployed Software Engineer to work directly with our customers to implement our technology and build any required customizations. In this role, you will apply your problem-solving ability, creativity, and technical skills to be a customer’s first resource for implementing AI agents in their company. This role is critical in helping us deliver reliable, compliant, and efficient customer service solutions to millions of borrowers. Responsibilities You will own the end-to-end implementation and execution of high-stakes customer engagements and projects, determining what the customer requirements are and how best to apply our Voice AI Agent solution Implement and build new features with customers, and implement them in the core engineering product You will own the end-to-end implementation and execution of high-stakes customer engagements and projects, determining what the customer requirements are and how best to apply our Voice AI Agent solution Implement and build new features with customers, and implement them in the core engineering product Nice to Have Experience with highly regulated industries or the consumer financial industry Requirements 3+ years of relevant, post-college work experience Strong coder with proven proficiency in programming languages such as Python and Java Excellence in technical documentation and cross-team communication Ability to collaborate with technical and non-technical customers, and comfortable working in a dynamic environment with evolving objectives and many iterations with customers Ability to travel up to 25% (as needed) to customer sites 4 days in-person in San Francisco 3+ years of relevant, post-college work experience Strong coder with proven proficiency in programming languages such as Python and Java Excellence in technical documentation and cross-team communication Ability to collaborate with technical and non-technical customers, and comfortable working in a dynamic environment with evolving objectives and many iterations with customers Ability to travel up to 25% (as needed) to customer sites 4 days in-person in San Francisco About Us Salient is building the future of consumer loan servicing, starting by transforming the auto lending industry. Since our September 2023 launch, we've: Scaled to more than $10M in ARR Partnered with some of the largest consumer lenders in America Cash flow positive Raised $65m in funding Interfaced with more than 2 million unique US consumers Processed over $150M in cash transactions Prevented $30M in fraud Identified 35k+ CFPB violations In-person office culture in San Francisco, CA Scaled to more than $10M in ARR Partnered with some of the largest consumer lenders in America Cash flow positive Raised $65m in funding Interfaced with more than 2 million unique US consumers Processed over $150M in cash transactions Prevented $30M in fraud Identified 35k+ CFPB violations In-person office culture in San Francisco, CA Backed by top-tier investors including Andreessen Horowitz, Matrix, General Catalyst, and Y Combinator. Please also apply here: https://jobs.ashbyhq.com/salient/a213eea8-ef18-40cb-b693-67ca3900c7fb?utm_source=jz0gNkaEYm python + LLM stack + transformer based voice models