Forward Deployed Software Engineer at Salient

Salient is an AI workflow automation tool for lenders. We're working with the largest auto lenders in America and are hiring!

We're seeking a Forward Deployed Software Engineer to work directly with our customers to implement our technology and build any required customizations. In this role, you will apply your problem-solving ability, creativity, and technical skills to be a customer’s first resource for implementing AI agents in their company. This role is critical in helping us deliver reliable, compliant, and efficient customer service solutions to millions of borrowers.

• You will own the end-to-end implementation and execution of high-stakes customer engagements and projects, determining what the customer requirements are and how best to apply our Voice AI Agent solution

• Implement and build new features with customers, and implement them in the core engineering product

• Experience with highly regulated industries or the consumer financial industry

• 3+ years of relevant, post-college work experience

• Strong coder with proven proficiency in programming languages such as Python and Java

• Excellence in technical documentation and cross-team communication

• Ability to collaborate with technical and non-technical customers, and comfortable working in a dynamic environment with evolving objectives and many iterations with customers

• Ability to travel up to 25% (as needed) to customer sites

• 4 days in-person in San Francisco Salient is building the future of consumer loan servicing, starting by transforming the auto lending industry. Since our September 2023 launch, we've:

• Scaled to more than $10M in ARR

• Partnered with some of the largest consumer lenders in America

• Cash flow positive

• Raised $65m in funding

• Interfaced with more than 2 million unique US consumers

• Processed over $150M in cash transactions

• Prevented $30M in fraud

• Identified 35k+ CFPB violations

• In-person office culture in San Francisco, CA Backed by top-tier investors including Andreessen Horowitz, Matrix, General Catalyst, and Y Combinator.

Please also apply here: https://jobs.ashbyhq.com/salient/a213eea8-ef18-40cb-b693-67ca3900c7fb?utm_source=jz0gNkaEYm

python + LLM stack + transformer based voice models