Founding Forward Deployed Engineer

In this role you will... Embed yourself into the client workflow to identify problems and oportunites Build the team of forward deployed engineers Develop solutions using Rebolt to automate phone calls, email, and messaging systems Lead technical implementations and ensure smooth integration with customer systems and data sources Build custom integrations connecting our platform to freight management systems, CRMs, and databases Provide technical guidance throughout the customer lifecycle from onboarding to ongoing optimization Collaborate with engineering to feed customer insights back into product development You will be a perfect fit if you... Have engineering background with strong problem-solving and analytical skills You’re proficient in Python and Typescript Have experience with APIs & integrations including REST, GraphQL, OAuth, and JWT Can translate complex technical concepts into clear language for customers and stakeholders Have a customer-centric mindset You will be an exceptional fit if you also... Are adaptable and thrive in fast-paced, evolving tech environments Have worked with AI solving company problems Can diagnose technical issues a ship fixes quickly What it means to join the team: Autonomy to "just ship it" Modern tech stack Honest and low-ego Ownership of problems and solutions