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Founding Senior Software Engineer at Symphony

Symphony
New York, US
Full-time
$118K–$160K
Estimated
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Required Skills

React/Next.js
Node.js/Flask
LLM-based functionality
WebRTC/WebSockets
enterprise SaaS applications

Job Description

Symphony is building voice AI sims for large enterprises. Use cases include training front-line employees and augmenting & automating customer-facing workflows. 

Since launching in January, we’re live with 4 of the top 10 auto insurers in North America, helping train 1000s of newly hired claims adjusters using interactive voice AI simulations of real-world scenarios. Teams can create an infinite number of simulations allowing their teams to practice the job - avoiding costly mistakes with real customers.

We graduated from YCombinator’s F24 batch and are backed by top investors in Silicon Valley including 22 Ventures, Transpose Platform, and Rebel Fund. 

  • Take full ownership of new product features — from scoping and user experience design to implementation across the frontend, backend, database, and infrastructure layers
  • Refine and test prompts and build new agentic features, researching novel approaches to improve reliability of LLM-based functionality
  • Collaborate with founders to scope, plan, and prioritize new features
  • Lead engineering best practices and code quality standards, leveraging AI coding tools to accelerate development and maintain technical excellence
  • Work directly with enterprise customers—from sales and onboarding to implementation and ongoing support—to ensure successful adoption and feedback-driven iteration
  • Are excited to experiment with new features as LLMs unlock product experiences that require rethinking traditional UI and workflows
  • Enjoy thinking through new features end to end, including scalability, extensible abstractions, data model design, and long-term reliability
  • Want extreme autonomy and ownership, including leading mission-critical initiatives from idea to execution
  • Are ready to have a front-row seat at a high-growth startup, helping us craft our long-term vision, contributing to our GTM efforts, and pushing our hiring efforts
  • Use the latest AI coding tools to ship a critical feature end-to end
  • Review user session recordings and feedback to find ways to improve our no-code role play builder
  • Research and test advancements in the voice AI world, including new LLM and speech-to-text capabilities that can make AI roleplays more dynamic and human-like
  • Build a custom prototype of a new feature to help push a sale
  • Propose roadmap changes to the founders
  • 3+ years of software engineering experience, owning end-to-end development efforts and leading technical decisions
  • Experience across the stack, including frontend frameworks like React/Next.js, backend technologies like Node.js or Flask, relational databases, and/or infrastructure management
  • High ownership - you’re not afraid to take accountability for large bodies of mission-critical work
  • Strong verbal and written communication skills that enable crystal-clear, unambiguous collaboration with customers, teammates, and during technical discussions
  • Opinionated about code quality and architectural decisions, with a bias toward maintainability, clarity, and long-term scalability
  • Able to operate with minimal direction—proactively asking questions, doing your own research, and engaging others to resolve ambiguity
  • Prior experience founding a software startup
  • Built tools leveraging LLMs or ML in production
  • Experience with real-time applications and technologies such as WebRTC, WebSockets, or streaming media pipelines
  • Experience working on enterprise Saas applications You’ll chat with one of the founders to quickly get a sense of mutual fit and whether it makes sense to move forward.

A deeper conversation covering your past work, technical skills, and how you approach problems.

You’ll join us for about a week and work on a real project. We’ll compensate you hourly. This is a chance for us to see how you work, and for you to get a feel for what it’s like to be part of the team.

  • The project
    • You’ll take on a well-scoped but ambiguous problem — the kind of work you’d be doing day-to-day. This won’t be throwaway work; it’ll be a real feature or improvement we plan to ship.
  • You’ll take on a well-scoped but ambiguous problem — the kind of work you’d be doing day-to-day. This won’t be throwaway work; it’ll be a real feature or improvement we plan to ship.
  • Timing
    • Ideally, you’re able to work full-time in-person for the trial week. But we understand that may not always be feasible — if needed, nights and weekends are fine, and we’ll work with your schedule to make sure we have enough overlap to collaborate.
  • Ideally, you’re able to work full-time in-person for the trial week. But we understand that may not always be feasible — if needed, nights and weekends are fine, and we’ll work with your schedule to make sure we have enough overlap to collaborate. We aim to make a final decision within 1 day of completing the work trial.

Job Details

Employment Type

Full-time

Salary Range

$118K–$160K

Estimated

Location

New York, US