Solutions Engineer at Ridecell

Ridecell, Inc. is a leading provider of fleet orchestration solutions for fleet and leasing management. The Ridecell 360 fleet industry cloud provides data-driven intelligence and automation solutions to modernize and optimize fleet businesses. Ridecell 360 uncovers blind spots and orchestrates improvements throughout the business and vehicle lifecycle to enable a superior customer experience.

Today, Ridecell powers some of the most successful fleet businesses in cities across Europe and North America, including Arval, Merchants Fleet and KINTO by Toyota Sweden. Ridecell is headquartered in San Francisco, California, with offices in Tokyo, Paris, Bordeaux, Berlin, and Pune, India.

For more information, visit www.ridecell.com

We are looking for an experienced Solutions Engineer to join our rapidly growing Solutions Team. Our Solutions Team members get involved in several activities within pre-sales, launch solution architecting, working with customer IT teams to facilitate technical integrations, to technical project management. We are seeking a candidate who has a passion for over-achieving goals and helping to build high-growth companies! Our candidate should be a self-starter comfortable with identifying and understanding an opportunity when it is there. Present the company's capabilities at a strategic level and be comfortable to brainstorm and discover potential solutions with external parties up to C level.

Responsibilities:

• Support the company's pre-sales efforts by providing technical support to sales personnel through the sales-cycle.

• Work closely with the sales team, to support pre-sales activities, including, customer demos and presentations highlighting our value proposition to help move opportunities through the sales funnel. Position will require travel to customer and prospect locations.

• Help with preparation of responses to RFIs/RFPs

• Define and describe an architecture of a system in context of a specific solution. Work with Ridecell Product & Engineering teams, and customer/prospect IT teams to develop current & future state solution architecture for deployments.

• As a key member of the launch team, independently lead work streams like technical integration projects with customer/prospect IT teams.

• Support with in-field vehicle installation, verification, and activation process of hardware devices in customer vehicles.

• Work effectively as a cross-functional team member between Sales, Product, Engineering, Launch and Customer Success to ensure successful delivery on customer requirements and ultimately high levels of customer satisfaction

• Work effectively with Account Managers and Customer Success to ensure continuous customer growth by frequent reflection and future solution discovery

• Continuously evaluate prospect and customer requirements and industry trends and serve as a conduit to Product for Product development.

• Setup pilots for customers

• Develop new tools for making demos more attractive and closer to customers use-cases.

• Develop prototypes for integration with customers existing infrastructure Requirements:

• 5+ years of experience in a technical sales role supporting sales of complex software and/or services to enterprises

• 5+ years of experience in Solutions Engineering.

• Excellent communication skills that project confidence, professionalism, and competence

• Experience communicating complex customer issues and use cases to development teams

• A strong sense of urgency

• Deep Full-Stack knowledge

• Proficient in Python and experience with other programming languages

• Familiarity and experience with agile development methodologies

• Familiarity and experience with development tools (Github, Linux commands, JIRA, etc.)

• Willingness to be occasionally hands-on (Telematics Hardware installation at the customer facility for POC, application testing, etc.)

• Willingness to travel up to 50% of the work week

• Positive attitude

• Awesome sense of humor Location:

• Bordeaux, France Preferred Industry background:

• Fleet Management

• Software Platform Solutions

• Connected Car Services

• Mobility Services

• Location-Based Services/Mapping React, GO, Python, Django, PostgreSQL, AWS, GCP Android: Kotlin, Java iOS: Swift AWS Lambda