Solutions Engineer

We are changing the way the $800B American grocery supply chain does business. Job Description At Vori, Solutions Engineers bridge the gap between customer systems and our modern grocery platform. You’ll work closely with onboarding managers to configure Vori for each retailer’s unique needs—reducing out-of-stocks, cutting shrink, and driving efficiency. This role is hands-on with data. You’ll wrangle item files and invoices from POS systems, back-office tools, and ERPs—in formats ranging from CSV and EDI to PDFs and even scanned paper—and connect them seamlessly into Vori. Fluency with SQL and data manipulation is essential. We’re looking for motivated, detail-oriented engineers who thrive at the intersection of people, data, and infrastructure. If you love solving messy integration problems, collaborating with customers, and making technology work in the real world, you’ll feel right at home at Vori. Responsibilities: Understand the VoriOS system end to end and interdependencies between the system and its integration components Understanding Customer’s needs to define and configure system specifications Configure and maintain data mappings and reconciliation as an integral part of our operations team Ability to thrive in a cross-functional environment and work closely with Operations, Product, Engineering teams on how to improve workflows and systems end to end Qualifications 5+ years in Solutions Engineering, or a similar customer-facing technical role, ideally in B2B SaaS or fintech Hybrid skillset — strong backend/data engineering fundamentals + ability to interact directly with customer IT teams. Domain awareness — familiarity with unstructured data, ETL processes and ML/OCR pipelines. Customer empathy — comfort in troubleshooting messy, high-pressure customer environments. Bias for autonomy — capable of managing extraction, ingestion, and pipeline tuning with minimal guidance. SQL, Regex and scripting proficiency and willingness to learn new technologies. Growth Opportunities Get excited to learn more about complex data systems on the tech side as well as business challenges the grocery industry faces everyday Confront and conquer unique, real-world problems that enhance your problem-solving abilities and challenge you to perform well with high velocity