About the Role

This role is a Data Center Engineering Operations Engineer responsible for hands-on management of mechanical and electrical systems in AWS data centers across India. The position involves 24x7 on-call support, incident management, maintenance planning, and ensuring operational excellence for critical infrastructure supporting IT operations.

Key Responsibilities

• Ownership of all Data Center changes/events/incidents/problems from beginning to end including post-mortems and root cause analysis
• Responsible for ensuring maintenance/repairs of site-critical facility infrastructure are planned and executed effectively
• Develop and maintain method statements, standard operating procedures, emergency response procedures, and preventive maintenance programs
• Manage and coordinate with vendors to resolve incidents during emergency situations, potentially requiring on-site dispatch
• Oversee technical compliance auditing and ensure adherence to Amazon standards and regulatory requirements

Required Skills & Qualifications

Must Have:

• 1+ years of data center or mission critical facilities experience (hospital, military facility, etc.)
• Bachelor's degree or high school/equivalent diploma
• At least one year of experience in a technical field
• Excellent understanding of mission critical systems (Data Centers, Hospitals, Power plants, etc.)

Nice to Have:

• 1+ years of electrical or mechanical experience
• At least one year of experience with Data Center operations and on-call support
• Excellent understanding of Electrical systems in critical Data Center operations (UPS, generators, switchgear, etc.)
• Excellent understanding of Mechanical systems in critical Data Center operations (CRAC/CRAHs, chillers, cooling towers, etc.)
• Certifications like PMP, Prince2, ITIL, BICSI, ASHRAE, CDCP/S/E

Benefits & Perks

• Inclusive team culture with employee-led affinity groups
• Mentorship and career growth opportunities with knowledge-sharing resources
• Work-life balance with flexible work hours and arrangements