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About the role

Digital Specialist - AI Business Process at Microsoft

Required Skills

ai/mldynamics 365power platformcopilotcrmerpconsultative sellingsolution salesaccount management

About the Role

The Digital Specialist - AI Business Process is a quota-carrying sales role at Microsoft, focusing on driving AI-powered business-process transformations using Dynamics 365, Power Platform, and Copilot solutions. You will own the engagement cycle, partner with sales teams, deliver demos, and meet revenue targets while acting as a trusted advisor to customers.

Key Responsibilities

  • Partner with Account Planning Team on AI Business Process opportunities and decision maker identification
  • Establish and build C-Suite and Business Decision Maker relationships as a Business Applications solution expert
  • Build and maintain qualified pipeline coverage for rolling 4 quarters using digital-first seller tools
  • Deliver solution pitches and demos to align with customer business outcomes and requirements
  • Manage long-term contract renewals with existing accounts to ensure satisfaction and success

Required Skills & Qualifications

Must Have:

  • Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience OR 6+ years of technology-related sales or account management experience
  • 3+ years of solution sales or consulting services sales experience

Nice to Have:

  • Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience
  • Deep understanding of CRM and/or ERP applications including Marketing Automation, Sales Automation, Customer Service, Finance, Supply Chain Management, and Commerce

Benefits & Perks

  • Industry leading healthcare