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About the role

Quality Auditor - Portuguese, AGI Data Services - Ground Truth Quality at Amazon Support Services Costa Rica SRL - B20

Required Skills

portugueseexceldata analysisquality managementai/mldata annotationquality metricsteam collaboration

About the Role

The Quality Auditor performs systematic quality assessments on data from Data Associates, validating automated quality measurements and maintaining high standards for AI development. This role involves detailed feedback, root cause analysis, and collaboration with quality specialists to ensure data meets established standards.

Key Responsibilities

  • Conduct quality audits on workflows and units delivered by Data Associates
  • Provide detailed insights on Data Associate-level quality and identify root causes of issues
  • Perform manual reviews to validate automated quality measurement systems
  • Document and report quality findings accurately and efficiently
  • Coach and calibrate Data Associates co-located at your site to improve performance

Required Skills & Qualifications

Must Have:

  • CEFR C1+ or equivalent fluency in Portuguese
  • Strong analytical and problem-solving skills
  • Excellent attention to detail
  • Experience with quality management tools and systems

Nice to Have:

  • Prior experience in a quality assurance role within the tech industry
  • Familiarity with AI and machine learning concepts
  • Experience with speech or language data