About the Role

Senior Market Research Manager role focused on conducting quantitative and qualitative research to improve customer trust on Amazon. The position involves designing and executing research studies, analyzing data, and influencing strategic business decisions. Responsibilities include managing large-scale tracker surveys and collaborating with cross-functional teams.

Key Responsibilities

• Manage end-to-end execution of large scale tracker surveys
• Design and execute quantitative and qualitative customer research studies
• Analyze survey data to identify insights and opportunities
• Communicate research findings and recommendations to management
• Manage external vendors and prioritize research requests

Required Skills & Qualifications

Must Have:

• 7+ years of quantitative/qualitative market research experience
• 7+ years of experience using data and analytics to solve business problems
• Experience with statistical techniques for survey design and analytics
• Proficiency in Excel and experience programming in Qualtrics

Nice to Have:

• MBA or Master's degree
• 6+ years of experience in program or project management
• SQL experience and experience using data visualization tools
• Experience working with global cross-functional teams

Benefits & Perks

• Medical, financial, and other benefits
• Equity and sign-on payments may be provided
• Inclusive culture with workplace accommodations