About the Role

Senior Software Engineer role on the Azure Customer Experience Platform team, focusing on building scalable products for customer troubleshooting, diagnostics, and service health. Responsibilities include designing, implementing, and maintaining high-quality software while collaborating with multiple teams to deliver customer solutions. The role emphasizes modern engineering practices, operational excellence, and leveraging AI technologies.

Key Responsibilities

• Design, implement, verify, deploy, and maintain high-quality code using modern engineering practices
• Produce extensible, maintainable, and well-documented designs and code
• Optimize, debug, and refactor code to improve performance and maintainability
• Guide other engineers by developing and following operational playbooks and monitoring systems
• Proactively acquire new knowledge and stay current with emerging trends and technologies

Required Skills & Qualifications

Must Have:

• Bachelor's Degree in Computer Science or related technical field
• In-depth technical engineering experience with coding in languages including C, C++, C#, Java, JavaScript, or Python
• Must pass Microsoft Cloud Background Check upon hire/transfer and every two years
• Software engineering experience including building and maintaining large-scale web applications

Nice to Have:

• Experience or working knowledge of JavaScript/Node.js/React or similar web stack
• Experience in working on big data pipelines such as Cosmos, Kusto, Azure Data Factory, etc.
• Experience in working with Azure DevOps and SQL or similar technologies
• Demonstrated success in creating an inclusive and fun work environment

Benefits & Perks

• Industry leading healthcare