About the Role

The Senior Technical Account Manager specializing in Generative AI at AWS guides enterprise customers in their AI initiatives and drives internal AI agent innovation. This role involves strategic advisory on AWS AI services, architecture recommendations, and fostering human-AI collaboration. It is a senior technical position focused on AI transformation and operational excellence.

Key Responsibilities

• Act as a strategic advisor for customers' Generative AI initiatives and internal AI agent innovation
• Drive the development and implementation of collaborative AI agents within the TAM organization
• Lead technical discussions around AWS AI services including Bedrock, Claude, and Amazon Q
• Make recommendations on AI architecture, security, cost optimization, and operational excellence
• Guide customers in developing responsible AI practices while ensuring security and compliance

Required Skills & Qualifications

Must Have:

• Master's degree in Computer Science, Artificial Intelligence, Machine Learning or related technical field
• Deep understanding of Generative AI fundamentals, Large Language Models, and core AI/ML concepts
• Strong theoretical foundation in AI technologies and their underlying principles
• Strong empirical reasoning skills with ability to formulate theories, make predictions, validate and refine solutions

Nice to Have:

• PhD in Computer Science, Artificial Intelligence, Machine Learning or related field
• Experience with implementing enterprise-scale AI/ML solutions
• Experience with AWS core services across Compute, Storage, Database, and Networking

Benefits & Perks

• Inclusive team culture with affinity groups and inclusion events
• Mentorship and career growth resources
• Work-life balance with flexible working culture