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About the role
Sr. Technical Product Manager, Trust CX Innovations at Amazon.com Services LLC
Required Skills
product managementai/mlprivacy technologiesaccessibility standardsresponsible aidata analysisfederated learningregulatory compliance
About the Role
This role is a Senior Technical Product Manager position focused on trust, privacy, accessibility, and responsible AI initiatives across Amazon's Devices & Services portfolio. The candidate will own product strategy and execution, driving architectural vision for privacy-preserving features and accessibility standards while delivering delightful customer experiences.Key Responsibilities
- Own product roadmap and feature priorities for trust, privacy, accessibility, and responsible AI initiatives across Amazon's device ecosystem
- Drive architectural vision for privacy-preserving features, accessibility standards, and RAI frameworks while maintaining engaging customer experiences
- Partner with AI, Product, and Engineering teams to define and implement responsible technology guardrails and accessibility compliance
- Collaborate with legal, policy, and accessibility teams to ensure compliance with evolving technology regulations and standards
- Own key customer experience, trust, accessibility, and RAI metrics, developing strategies to continuously improve them
Required Skills & Qualifications
Must Have:
- Bachelor's degree
- 5+ years of end to end product delivery experience
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Nice to Have:
- Master's degree in Computer Science, Computer Engineering, or related fields
- Advanced knowledge of AI/ML systems, AI model evaluation frameworks, and responsible AI implementation
- Deep understanding of privacy technologies (differential privacy, federated learning, etc.)
Benefits & Perks
- Medical benefits
- Financial benefits
- Other benefits (equity, sign-on payments, etc.)